Information we collect

We only collect the details we genuinely need to make our crowdfunding platform work smoothly for everyone. Here’s what that usually includes:

• Contact details you give us—like your name, email, or phone number—when you sign up or get in touch.
• Technical info such as your device, browser type, and how you use the site, collected automatically through cookies or similar tools.
• Details about your campaign, project submissions, or support requests shared while using our platform.
• Any feedback or reviews you choose to provide, which help us improve our services and communication.

How we use your information

We use your information to make our platform work for you—nothing more, nothing less.

• To let you access and use the core features of our crowdfunding platform, like creating campaigns or supporting others.
• To respond to your questions, support requests, or feedback promptly and helpfully.
• To personalise your experience and keep the platform secure for all users.
• To comply with legal requirements and keep our platform running in line with regulations.

Our legal grounds for processing

We’re required by Irish and EU laws to have a valid reason for using your personal data. Here’s what that means for you:

We process your information to provide our services, communicate with you, and meet legal requirements. When needed, we’ll ask for your consent—especially for things like marketing or optional features.

How we share information

We only share your details if it’s necessary—either to run our platform or meet legal obligations.

• With trusted service providers who help us deliver the platform, such as payment processors or technical support, always under strict confidentiality.
• If required by law, regulation, or legal process, we’ll comply with requests for your information.
• In the event of a merger, acquisition, or other business change, we may transfer your data as part of the process, but you’ll be notified beforehand.

How we keep data secure

Protecting your data is a top priority. We use secure servers, encrypted connections, and strict access controls to help safeguard your information. Regular audits and team training help keep your data safe from misuse or unauthorised access.

Your rights

You’re in control of your information. Here’s a quick summary of your rights and how to exercise them:

• You can ask to see, update, or delete your personal data at any time.
• You have the right to withdraw consent for optional uses (like marketing) whenever you want.
• You can object to how we process your data, or request limits on certain uses if you have concerns.
• If you think your data rights aren’t being respected, you can file a complaint with the relevant authority.

Cookies and tracking

We use cookies to keep our platform running smoothly, improve your experience, and learn how visitors interact with our site. For more details, check our dedicated cookie policy page.

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Contact us

If you have questions about your privacy, reach out and we’ll help you get the answers you need. Your trust is important to us, and we’re always happy to clarify how we handle your information.

Policy changes

If we update our privacy policy, we’ll post the changes here and update the date above. Check in now and then to stay up to speed—using the site after changes means you accept the latest version.